Urgent support

Support when you need it most

HR situations don't always happen between nine and five. A difficult conversation, an unexpected resignation, a disciplinary issue that can't wait; these things can arise at any time, and when they do, you need someone in your corner.

That's why we offer urgent out-of-hours support as part of our flexible approach to working with clients. You're not just getting HR help during office hours; you're getting a partner who understands that business doesn't always follow a schedule.

How it works

Urgent out-of-hours support is arranged as part of your agreement when you set up with us. We'll agree together what this looks like for your business, so when something comes up, you already know exactly how to reach us and what to expect.

This is part of our commitment to being genuinely flexible. We're not a call centre or an automated helpline. When you need us, you speak to someone who knows your business and can give you real, practical guidance straight away.

What we can help with out of hours

• Urgent disciplinary or suspension decisions
• Unexpected employee incidents or conduct issues
• Crisis situations requiring immediate HR guidance
• Time-sensitive employment law queries
• Support ahead of difficult conversations or meetings